Product Support
AOG DESK (AIRCRAFT ON GROUND)
- 24/7 AOG Desk;
- Emergency Dispatch of Technical Expert upon short notice;
- Emergency Engineering Support & NTO.
SPARE PARTS
- Strategic Safety Stock World Wide;
- Customer, Operator and MRO Continuous monitoring, provisioning and Spare support;
- Ground Support Equipment (GSE) distribution;
- Consignment Services.
TECHNICAL SUPPORT/PUBLICATIONS
- 24/7 Help Desk offices;
- Field Support Representatives (FSR) world-wide;
- Repair Manuals, concession and Technical Publication solutions;
- Product Performance Monitoring (DMC, MTBUR, DR);
- Retrofit and Service Bulletin management.
- Training
- technical_support@herouxdevtek.com
REPAIR SERVICES
- Word Wide Repair and Overhaul Services (In-Warranty, Out-Warranty support);
- FAR/EASA/CAAC/CAA Part 145 capabilities;
- On-Wing Repair capabilities;
- Exchange Programs.
- technical_support@herouxdevtek.com